Service-now.com customers at Pink Elephant ITSM Conference 2010
Posted by Rhett Glauser on Tue, Jan 19, 2010 @ 12:17 PM
We are excited about the upcoming Pink Elephant IT Service Management Conference because many of our customers are getting the spotlight. We're biased but we think our customers are really smart.
As you plan your conference agenda here is a convenient, chronologic list of the sessions and panel discussions featuring Service-now.com customers (thanks to Ruann for the assist on this list).
Monday, February 22, 2010
10:20 - 11:35am - Panel Discussion: IT Leaders Share Their Perspective On Software As A Service (SaaS) - NYSE Euronext, Chris Pope; Verisign, Greg Lazzaro; PepsiAmericas, Amy Irwin; Clark County, Nevada, Carolyn Dugas
10:20 - 11:35am - Information Technology Service Continuity Management - OhioHealth, Dave Lauer
11:55am - 1:10pm - The Magnificent Seven, Part 1: Seven Tips From Seven Managers For Managing The People Side Of Change - Progress Energy, Sheri Cassidy; Starwood Hotels & Resorts, Sarah Johnson (formerly with); OhioHealth, Kim Liston
1:25 - 2:40pm - Award Winning Identity & Access Management, Part 1 - OhioHealth, Mary Jo McElroy
1:25 - 2:40pm - SLM Meets The Real World - Progress Energy, Cliff McMillan
Tuesday, February 23, 2010 10:20 - 11:35 - Configuration Management: Incremental Improvement Versus Delayed Perfection - OhioHealth, Dave Lauer
10:20 - 11:35am - How To Overcome Process Compliance Challenges - Starwood Hotels & Resorts, Sarah Johnson (formerly with)
1:25 - 2:40pm - Slow & Steady Wins The Race - But Is There A Finish Line? - Progress Energy, Bill Iffland
1:25 - 2:40pm - The Magnificent Seven - Part 3: Seven Tips From Seven IT Professionals For Successful Tool Implementation - Progress Energy, Sheri Cassidy
1:25 - 2:40pm -
What A "Service-Driven" Culture Means At OhioHealth - OhioHealth, Kim Liston
3:00 - 4:15pm - Implementing ITIL - The Journey Continues - Progress Energy, Sheri Cassidy
3:00 - 4:15pm - Building A Successful Online Request Center: A Two Year Journey - Blue Cross Blue Shield Minnesota, Bob Grinsell